"Before I apply for a new contract, I ask if they have Qedit and Suprtool. If not, I usually don't want to work there. The only reason not to have Qedit and Suprtool is because you just ordered them and they haven't arrived yet!"
Chris A. Goodey, consultant

... More quotes from our customers

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Recent News and Tips

Sales and Admin Office Closed The Robelle Sales and Admin Office will be closed for Rememberance Day on Wednesday, November 11, 2009.

11/09/2009

Robelle Closure Monday, October 12, 2009 Just a quick note to remind our customers that the Robelle Sales and Admin office will be close on October 12, 2009 for the Canadian Thanksgiving holiday. Technical Support will be open the normal hours.

10/07/2009

Robelle Admin Closed Monday August 3rd 2009
The Robelle Sales, Admin and R & D offices will be closed this Monday August 3rd, 2009 for the Canadian Civic Holiday. Technical Support will be available thru the usual channels.

7/31/2009

How do I print on HP-UX
I recently came into my office this past Thursday morning to find two support e-mails asking very similar questions. How do I get output to print on a Unix device using Suprtools list command. While I certainly knew the answers in terms of Suprtool I had forgotten many of the other commands to figure out what printers I had available and some of the parameters to the lp command.

But let's backup and discuss the functionality that MPE and the Suprtool list command could provide thru file equations as this is the main question that users ask, which is How do I get the output from the list command to either a file or a device. To Read the rest of the HowDoI article please see: http://www.robelle.com/howdoi/#printonhpux

7/31/2009

Difference in Months, between two dates!

Recently a customer called to ask if Suprtool could calculate the difference between two dates, in months:

The key to the problem is this:

ext mmdiff=(($truncate(matdate / 100) * 12) + matdate mod 100) - &
           (($truncate(todaydt / 100) * 12) + todaydt mod 100)
The entire article can be found on the HowDo I web page: Difference in Months, between two Dates.

7/02/2009

Canada Day Closing, eh!

Hey all you hosers, it's like, Canada Day, eh! The Robelle Admin and R & D offices will be closed because the staff will be consuming brown pops and back bacon on Wednesday July 1, 2009. Technical Support will be available on that day. Contrary to popular belief, Canada Day is NOT called Bob and Doug MacKenzie day.

All of Robelle, Support and Admin will be closed Friday July 3rd, 2009 for the July 4th holiday weekend.

6/26/2009

Suprtool 5.2 Released

Suprtool version 5.2 is now available as the current production download.

Suprtool 5.2 MPE

  • STExport has a new feature to handle bad Zoned data. See Set ZonedFix On.
  • Various bugs in byte addressing and memory management have been uncovered and addressed.
  • The $edit function now supports the colon as a delimeter character for time edit masks.
  • Suprtools if command would not recognize a field starting with SPECIAL if it was on the right side of the equation.
Suprtool 5.2 HP-UX
  • STExport has a new feature to handle bad Zoned data.
  • The $edit function now supports the colon as a delimeter character for time edit masks.
  • Suprtools if command would not recognize a field starting with SPECIAL if it was on the right side of the equation.
  • Suprtool is now available is now native Itanium, in all flavours. Suprtool for HP-UX, Suprtool with dynamic loading and Suprtool for AMXW.
  • Suprtool now has Set Oracle PassShift On (default) or Off to turn off the upshift of a password. This is to accomodate Oracle 11 which will allow for case-sensitive passwords.
  • The Add command in Suprtool for HP-UX would cause a subsequent task to fail in some cases.
  • The Add command in Suprtool for HP-UX would fail if the target was a small record.

6/23/2009

Suprtool 5.2

We've released the first edit of Suprtool 5.2 documentation. Feel free to peruse, but keep in mind that some sections are still being edited, specifically information about Suprtool and Native Itanium version. To review the documentation please go to our ftp site.

6/03/2009

IDent/3000 IDent is designed to allow MPE sites to significantly enhance their ability to monitor and control access to restricted data, and to create highly secure audit logs. IDent is tailored to the particular needs of companies faced with becoming compliant with PCI (Payment Card Industry) standards. IDent's features are tightly integrated, but may be divided into the following major areas:
  • User Keystroke Logging
  • TurboIMAGE Database Password Management
  • TurboIMAGE Dataset Access Security and Logging
  • File Access Security and Logging
  • Critical File Purge Protection
  • Detecting Modifications to User-Defined 'Critical' System Files
Click here for an expanded summary on IDent/3000 or you can read the user guide.

IDent/3000 is from Paul Taffel long time 3000 guru and friend of Robelle. If you're doing Credit Card processing on the 3000 then you need IDent/3000.

6/02/2009

Victoria Day

The Robelle Sales and R & D offices will be closed Monday, May 18, 2009 for Victoria Day. Technical support will be open and available as usual.

5/15/2009

Good Friday

The Robelle Sales and R & D offices will be closed April 10, 2009 for Good Friday. Technical support will be open and available as usual.

4/09/2009

Testing New Suprtool without putting into Production

Some customers have expressed interest, in installing the latest version of Suprtool without putting it into production.

Read this HowDoI article for details.

Using Clean Features Many of these same customers want to use some of the new Clean features in Suprtool and STExport.

Read this HowDoI article for an introduction to the various Clean features.

3/17/2009

Call for Beta Testers

We are looking for Beta Testers for a version of Suprtool for HP-UX that runs in Native-Mode on Itanium machines. We are looking for batch mode testing with preferably, large amounts of data in a non-production environment.


The basic requirements are that you have an Itanium machine, Oracle or Eloquence data to test and your own test environment.


If you are interested please contact Neil Armstrong at: neil at robelle.com.

3/05/2009

Domain Name Issues
We had some issues with some of the Domain Name resolution of some of our domains, which impacted our mail service and our main web server. The issue has been resolved and all should be well.

If you have any issues or returned mail, please send again. If for some reason you still have issues with e-mail you can send to neil@nancweb.com and I will make sure the mail gets forwarded and you get an answer.

3/02/2009

Family Day

The Robelle Sales and R & D offices will be closed February 16th, 2009 for Family Day. Technical support will be closed for Presidents Day.

2/12/2009

December Holidays

The Robelle Sales offices will be closed the following days over the December holidays:

Closed December 25th
Closed December 26th
Closed December 29th
Closed December 30th

Closed January 1.

The Technical Support offices will be closed:

December 25
December 26
January 1st
As always there will be engineers on call for emergencies on these days.

12/04/2008

Archived News and Tips...

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