Recent News and Tips
Robelle Holiday Schedule
Robelle Sales and Admin and Research and Development offices will be closed on Good Friday, Friday March 21, 2008. Support will be available on Good Friday. Both Sales/Admin and R and D return and are open on Monday, March 24, 2008.
3/20/2008
Remove Trailing Spaces (HP-UX)
Here is a way to remove trailing spaces using pr on HP-UX.
pr -t INFILE >INFILE.spaces
Removing Trailing Spaces.
3/11/2008
Comparing Two Groups of Files
I have a need to compare all the files in two Groups of MPE files.
Two Groups of Files Comparison
3/07/2008
Suprtool 5.0.13 Pre-Release
Suprtool 5.0.13 has just been released.
What's New in Suprtool?
3/06/2008
How Do I create Random characters on HP-UX
I never knew that their was a $RANDOM variable.
Generate Three Random Characters?
3/06/2008
How Do I Fix Floating Exception Abort
Follow the link in order to solve the problem of Floating Exception core in Suprtool for HP-UX.
Handle Floating Exception?
3/04/2008
How Do I Import Data
We have started a new column called How Do I? The first article is a question we've been asked lately and that is How Do I Import Data using Suprtool?
Import Data Using Suprtool?
3/03/2008
Presidents/Family Day
Robelle will be closed February 18th, 2008. Support is available, but for emergencies only.
2/15/2008
Support on Martin Luther King Day
There will be e-mail support on MLK day, however, phone in
support will not be available. E-mail support will be from 8am EST until 4pm EST and resume again from 6pm EST until 9pm.
1/21/2008
Bonus products in .TXT form
We have older bonus product manuals that have not been converted to pdf, however with
migrations going on, some people need to know what these older applications and
libraries do, so we have posted the files in ".TXT" format in our library.
Bonus Products in .TXT format
12/21/2007
Robelle Support Holiday Hours
Monday Dec 24th – E-mail support
Tuesday Dec 25th – closed
Wednesday Dec 26th – E-mail Support
Thursday Dec 27th – Phone and E-mail
Friday Dec 28th – Phone and E-mail
Monday Dec 31st – Phone and E-mail
Tuesday Jan 1st – closed
Wednesday Jan 2nd – Phone and E-mail
12/18/2007
Robelle Sales/Admin Office Holiday Hours
Monday Dec 24th – Answering questions via e-mail/voicemail
Tuesday Dec 25th – closed
Wednesday Dec 26th – closed
Thursday Dec 27th – closed*
Friday Dec 28th – closed*
Monday Dec 31st – open
Tuesday Jan 1st – closed
Wednesday Jan 2nd – open
*Staff will be checking e-mail and voice mail from home.
12/17/2007
Robelle Closed November 22-23, 2007
Robelle Sales/Admin and Technical Support offices will be closed will be closed from Thursday, November 22, 2007 to Friday, November 23, 2007.
E-mail support will be available.
11/09/2007
Large File Data Corruption Issue.
In light of the information on data corruption on large files reads and sorts posted on HP-3000L
by Craig Fairchild we thought it would be prudent to discuss the impact on Robelle products.
First and foremost none of our software needs to be
recompiled in order to to utilize the new move_fast
or milli_code routines.
Suprtool and Qedit do call HPSORTOUTPUT. Qedit does this by default and Suprtool calls
HPSORTOUTPUT if you have:
>Set SortFast Off
The default is on, so by default Suprtool will not encounter the HPSORTOUTPUT bug
when sorting unless you have set sortfast off.
Qedit does call HPSORTOUTPUT, however, experience has shown us that not many users
use the LSORT command.
So to summarize, none of our products need to be re-compiled and you may want
to install the HPSORTOUTPUT patch if you have Set SortFast Off in Suprtool or sort
files using LSORT command in Qedit.
Below is a copy of the announcement from Craig Fairchild on HP3000-L
Dear Hewlett Packard Customer,
We would like to advise you of a set of situations that Hewlett-Packard has identified
with MPE/iX software which, in very rare circumstances, could lead to data corruption
on HP e3000 systems running MPE/iX Releases 6.5, 7.0, and 7.5. Hewlett-Packard has
software patches for these releases ready to correct these situations, MPENX11 and
MILNX10, available at the HP ITRC (http://itrc.hp.com/) or via your HP Support
Representative. Though Hewlett-Packard believes very few, if any, customers are
at risk, HP strongly recommends that all customers take the following corrective actions:
- Install MPENX11 and MILNX10 at your earliest possible
convenience (see the patch descriptions below)
- Your non-HP applications may be impacted: examine the
applications running on your systems to determine if they
meet the criteria to require a recompile (see the notes on
patch MILNX10 below) For those interested in more technical
details further information is available on the JAZZ web
server: http://jazz.external.hp.com/milli
Patch MPENX11 addresses the following issues with MPE/iX:
- SORT.PUB.SYS and programmatic calls to HPSORTOUTPUT:
Customers on MPE/iX Release 6.5, 7.0 or 7.5 who sort 4GB
or more of data are at risk. When either interface is used
to sort more than 4 GB of data, the returned record length
could in rare instances be corrupted. If the record length
returned is less than it should be then data could be lost.
- MPE/iX OS millicode handling of long pointer access to large
files: When the OS copies data from a long pointer location
only one byte from a range is moved if, and only if that range
starts six, five, four, three or two bytes from the end of a
four gigabyte space and the length of the move transfers all
remaining bytes of the space. No other source address or transfer
length combinations are affected nor are transfers to such addresses.
Patch MILNX10 addresses potential issues with non-HP Software:
It is possible for non-HP Software to have an issue similar to
the MPE/iX OS millicode issue described above and thus be at risk
of corrupting data. Addressing this issue may require that
non-HP Software be recompiled after installation of MILNX10.
Recompilation is not required for programs reading data exclusively
through MPE/iX File System intrinsics like FREAD, FREADDIR or
HP compiler library file access routines such as C/iX read(),
Pascal/iX read(), COBOL READ, as long as patch MPENX11is installed.
A recompile may be required if customers and ISVs have written code
to read data from files larger than four gigabytes using Large
Mapped pointers, AND used move_fast or code statements that result
in a call to $$lr_unk_unk_long or $$lr_na_unk_long. Then, as in
the OS issue above, if data is moved starting at locations six or
fewer bytes from the end of a four gigabyte boundary, millicode
could silently move less than the requested amount of data.
HP recommends that customers and ISVs rebuild any applications
which read data from large files via long pointers to include
the new version of the $$lr_unk_unk_long and $$lr_na_unk_long
routines via the new MILLI.LIB.SYS delivered in MILNX10.
If you have questions or require help, please contact your local
HP support representative or sales office. We appreciate your
business and look forward to serving your future computing needs.
11/01/2007
Suprtool 5.0.10 Pre-Release
We have released a new pre-release version of Suprtool which has some bug fixes and a couple of new enhancements.
Highlights in Version 5.0.10
MPE
- Suprtool now reads NM KSAM files with MR NOBUF if an IF command is
specified.
- STExport XML command did not convert compound items (2)..(n) properly.
- Multiple literal compares now work in the if command
- If $lookup can now return the data portion loaded into a table to use in
a comparison.
- STExport HTML command did not calculate the maximum record size properly
in some cases.
HP-UX and AMXW
- STExport XML command did not convert compound items (2)..(n) properly.
- Multiple literal compares now work in the if command.
- If $lookup can now return the data portion loaded into a table to use in
a comparison.
- Suprtool for HP-UX would fail with a DBGET failure on a directed read if
fastread was on and if the record number specified did not have a record
in the slot previous to the start record number.
- Suprtool2 would fail to detect the ROBSUPR variable even if set in some cases. (AMXW only)
You can review the detailed change notice and request a pre-release folloing the links on the
What's New Page.
10/04/2007
Robelle Closed Monday October 8, 2007
Robelle Sales/Admin and Research and Development offices will be closed will be closed this Monday, October 8, 2007 for Canadian Thanksgiving.
Robelle Support will be available.
10/04/2007
Qedit 5.7.10 Pre-Release
We have released a new pre-release version of Qedit which fixes a couple of bugs. This version is only compatible with HP-UX 11 and higher. Qedit will no longer work on HP-UX 10.20, however, since this version is no longer supported and hasn't been since June 2003, we doubt that this is an issue for any customers.
- Regular Expressions. Qedit would improperly report the error "String longer than maximum allowed" if the expression specified is longer than the window of the rangelist. (HP-UX/MPE)
- Shadow Passwords. Qedit for HP-UX did not support Shadow Passwords properly for all versions of HP-UX.
You can request a pre-release version of Qedit using our request for codes
Pre-Release form.
Once you fill out the form and submit, you will taken to a page to download Qedit and we will be notified to generate codes and send them to you. Please note that this is not an automatic process and may take some time, but no more than 24 hours.
9/25/2007
Archived News and Tips...
HP 3000 Book
HP 3000 Evolution:
Edited by
Bob Green of Robelle, from articles written by Robelle,
by The 3000 Newswire, and by other
experts in the HP 3000 field.
This 300-page book contains the latest information on three important
topics:
Homesteading
HP 3000 Tune Up
Migrating a 3000 application.
An essential reference for every desk!
Order your copy on-line for US$25.