CPU Upgrades and Additions
When you upgrade your HP server, or add a new HP server to
your company network, you must contact Robelle to obtain
a new authorization code that enables Qedit and Suprtool to run
on the new equipment.
If you are upgrading over a weekend and our office is closed,
send us this form anyway, then
run the Robelle software on the new server and follow
the "disaster recovery" instructions to obtain a temporary one-time extension.
We will get back to you with a permanent code when we are back in the office.
MPE HP SUSAN Number and Server Model
For an HP 3000 MPE server, collect the unique HP SUSAN number as shown by
the SHOWVAR HPSUSAN command and the model name as shown by the SHOWVAR HPCPUNAME command.
HP-UX HP SUSAN Number and Server Model
For an HP 9000 HP-UX server, collect the unique HP SUSAN number as shown by the uname -a
command and the model name as shown by the model
Product Version Numbers
In order for us to authorize your software, we need to know which product
versions you are running.
For Qedit and Suprtool on MPE, just run the program and it will print
the version number in the header. Try qedit.pub.robelle and suprtool.pub.robelle
The CPU Upgrade/Addition Form
* These fields must be filled in.
If you do not receive a reply within one business day,
perhaps you spelled your email address wrong. Try calling
Robelle at 1-888-ROBELLE.