Our regular office hours are Monday to Friday
from 7:00 AM to 4:00 PM (Pacific time).
Telephone number: 800.453.8970
On evenings, nights, weekends and holidays,
you can still email us or
leave a message on our voice mail system.
CPU Authorization Codes
Note: please do not call when we are closed for a CPU code. If you
have upgraded
your system, follow the instructions in DISASTER.PUB.ROBELLE, which will
enable your software to run for 10 days.
If you are upgrading a system on a weekend or after hours, we
suggest you call the day before to obtain CPU authorization codes
for Qedit and Suprtool. Otherwise they will not run on the new
computer.
Support Question Form
We have an on-line form for submitting questions and problems
to technical support: Link.