Robelle & Ecometry web corner

Robelle and Ecometry have been working together since 1989, when the Ecometry product was known as MACS and the Ecomotry Corporation was known as Smith-Gardner.

As a result, you are already a Robelle customer, even if you don't realize it, since the Ecometry application uses Robelle's Suprtool to speed up data access. Suprtool is installed on your system along with Ecometry and is used extensively by the application. However, you can also use it yourself to help produce custom reports and debug problems with your data. The big advantage is the speed with which Suprtool can churn through your large datasets to find what you need.

Do you need some help with Suprtool? Consider these options:

Download the Suprtool manual in Winhelp format: after downloading, run to install.
Nine Suprtool tutorials : self-installing Powerpoint tutorials you can download.
Attend a Robelle Suprtool training class or Suprtool training by Ecometry.
Download the Suprtool training class workbooks: in PDF format (individual modules or the entire workbook).
Visit Ecometry.org, the independent Ecometry users group.
Visit Chris Bartram's library of public domain solutions for Ecometry sites.
Browse and Join the independent Ecometry/Suprtool discussion group at Yahoo. Browse the most recent postings, then join and post your own ideas and questions.
Browse the ecometry@interex.org mailing list for general Ecometry issues, then join the list at Interex.
Try a Suprtool-knowledgeable consultant from our Consultants Corner, many of whom are also Ecometry experts.

Who do I call for support? For Suprtool, you call Ecometry, unless you purchased direct Robelle support, then call 1-888-robelle. For Qedit, always call 1-888-Robelle.
When do I get the latest version of Suprtool? If you are on Robelle support, you get it as soon as it is released, or earlier if you request a fix for a specific problem.

Suprtool Training by Ecometry

Ecometry offers a Suprtool training course in 3 different locations. The schedule for 2001 is:

Jan 11-12 : Florida
Mar 1-2 : New York
Apr 5-6 : Concord, California
May 17-18 : Florida
Jun 28-29 : Florida
Aug 2-3 : Fullerton, California
Sep 13-14 : New York
Oct 25-26 : Florida
Dec 6-7 : Florida

The Ecometry Suprtool class costs $800 and lasts two days. For more details, read the class description.

Who Should I Ask For At Robelle?

Here is a photo of Tammy at HP World with Nancy Perau, William Erwin and Susan Wisniewski from Childcraft.

Direct Robelle Support

If you do not receive a reply within one business day, perhaps you spelled your email address wrong. Try calling Robelle at 1-888-ROBELLE.

Qedit for Windows

Many Ecometry users find that Qedit for Windows improves their productivity impressively when editing source code, scripts, and data files on their servers. Just look at some of the Ecometry user testimonials:

Qedit for Windows is the easiest, fastest solution for windows-enabling your HP e3000. It brings unprecedented ease-of-use to HP e3000 editing and script development. Unlike competitive alternatives, Robelle's Windows-enabling software has been carefully developed in keeping with our corporate philosophy of providing "solutions that don't get in your way". For ease of integration, we have designed this solution specifically to accommodate multi-platform flexibility, allowing MACS/Ecometry users to work with ease in the HP environment.

Whether Robelle is solving your critical data problems or easing your editing tasks, we are 100% customer driven. Our objective is to dramatically improve and streamline our client's data operations while fitting in with their existing processes, tools, and work flow. We back up our technology and customer service commitments with comprehensive technical support, every hour of every day.

If you do not receive a reply within one business day, perhaps you spelled your email address wrong. Try calling Robelle at 1-888-ROBELLE.

How To Keep Users Away From MPE Colon Access

Brad Rish of Catalog Ventures, an Ecometry user in Chelmsford MA, asked how to keep users from getting MPE "colon" access. He wanted to be sure that his users could access only the programs he wanted them to use. Brad was unaware that as a user of Suprtool, he already had a Robelle utility that would do exactly what he wanted. SELECT, a bonus program that comes free with Suprtool and Qedit, is a menuing program that allows the system manager to setup exactly what choices he would like users to see when they logon. For more information, Suprtool and Qedit users can print the SELECT manual:

Testimonials

Suprtool

"I have also used Suprtool to produce extract files for downloading to Excel, Access, Crystal Reports, etc. Users then find the latest data in a shared LAN directory when they come in each day, or run on-demand queries as required. Then they can sort, select, total or whatever on their own PC. Often a single extract will fill several different user requirements as they can just ignore data they don't need."

Qedit For Windows

"I also used Qedit for Windows to edit a 150,000 line flat file. I needed to delete it down to about 70,000 records. With Qedit for Windows, I was able to do the deletions in chunks of records - a task that I wouldn't have been able to do any other way than with the Windows version of Qedit.

"I also use Qedit for Windows extensively when I am trouble shooting application problems on the system. Qedit for Windows lets me quickly move from source code to copy code to job code, and I can view multiple files at the same time. It makes the debugging process much faster. (Qedit for Windows saved me at least four hours of debugging time the very first time I tried using it in this scenario - and I hadn't really learned how to use it yet!)

"Now I can hear the old-timer saying 'nothing you can't do in Edit/3000 or at the : prompt!' Yes, but it sure as heck isn't as easy - especially for us young'ns!"

Your Name:
Company:
Phone/email:

Your Name:
Company:
Phone/email:

Robelle for Ecometry Users

Our Products

About Robelle